Consultation
专业客服负责接待客户电话咨询，初步了解客户需求，如搬家日期，搬家路线，是否需要提供清洁保洁服务等事宜。
We provide 24/7 email, phone or SMS consultation such as the moving date or route.
Telephone Quote
经电话咨询后，若需搬屋家具不多，则属于小型搬家，可利用电话报价，签定口头协议。
We offer free quotes and reservations through the phone, at a flat rate or by the hour. All prices are finalized after an agreement is made by both sides.
Free Door to Door Quote
需搬运的家具物品数量较多，则属于大型搬家，本公司会派遣业务员免费上门估价，并提供搬运建议及注意事项。
We have professional staff available to come to your location and offer a free quote if there is a large-scale relocation.
Moving Supplies
除免费赠送外，包装按成本价提供，如客户需要提供紙箱、胶带等包裝材料，均按成本价提供。
We offer moving supplies such as plastic wrap, tape, and cardboard boxes at fair prices.
Always On Time
根据家具物品数量，分派合适的车辆及搬家工人，再按客户所指定的吉日吉时，人车准时到达。
According to the customer's needs, appropriate staff and vehicles will be sent and arrive at the specified time.
Furniture Wrapping
每件家具都会经过精心打包后装车，有效防止运输途中的损坏。
All furniture will be carefully wrapped to prevent damage during travel.
Furniture Placement
根据客户家具物品分类，顺序上车；抵达新居后，再按客户指定位置，定位摆放。
After arrival, all furniture will be placed and moved as the customer desires.
Drop-Off
搬运完毕后，客户检查物品有无丢失及损坏现象，确认无误后，方可收款。
Customers should check if all items have been received and are in order before payment.
Damage Claims
搬运过程中如有不慎而导致家具或任何物品损坏，本公司有专人负责理赔事宜。理赔热线：347-654-1029
If there are in accidents during the moving process, please contact our claim line at 347-654-1029.
Payment
本公司目前收现金，储蓄卡，以及指定信用卡公司的信用卡（客户刷卡必须提供有照片的ID证明，ID必须在有效期内）
We accept Cash, Debit, or any major Credit cards. (ID must be valid and provided.)